Our Cancellation & Refund Policies

Last updated 01/07/2020

Our refund and cancellation policies are specific to each individual class, course, product or membership we offer. Please see the refund policy during the checkout process for details.


But here are some general guidelines below.

THIS PAGE IS FOR GENERAL GUIDANCE ONLY - SEE THE TERMS FOR YOUR PURCHASE ON THE CHECKOUT PAGE!

 

Our WEEKLY classes (6, 8, 10 week sessions, etc.):

  • If you cancel MORE than 10 calendar days before the first class date, the class fee is refundable MINUS a $25 service fee.
  • If you cancel between 10 days and 48 hours before the first class date, the class fee will be refunded MINUS a $150 service fee.
  • If you cancel less than 48 hours before class starts there are NO REFUNDS
  • If you cancel after the class has begun, there are NO REFUNDS 

TUITION IS NON-TRANSFERRABLE.

Makeups for missed classes:

For in-studio classes, a student may makeup up to TWO missed classes depending upon availability of a suitable make-up date. Makeups must be completed within a year of the initial class.

For online classes, there are no makeups for missed class dates. You will still be allowed to submit any homework for review, and watch recordings of the missed class(es) if available. Missing homework submissions must be made before the final week of class.

Workshops

  • If you cancel MORE than 10 calendar days before the class date, the class fee is refundable MINUS a $25 service fee.
  • If you cancel less than 10 days the first class date,  there are NO REFUNDS
  • If you cancel after the class has begun, there are NO REFUNDS 

TUITION IS NON-TRANSFERRABLE.

Makeups for missed classes:

There are no makeups for missed Workshops

Memberships

There are NO REFUNDS on memberships purchased. 

By purchasing a Monthly Subscription, MEMBER agrees that the MEMBERSHIP has an initial and automatic recurring monthly payment. MEMBER may cancel at anytime.  

To cancel the MEMBERSHIP, the MEMBER is required to: 

  • Login to their account at thegreenroomstudio.tv and cancel their subscription in the billing settings, or
  • email us at [email protected]

After MEMBER cancels MEMBERSHIP, the MEMBER has access to the MEMBERSHIP until the end of the currently paid for payment period.

 

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